Live Webinar: 3 CPD Compulsory Topics – a national webinar for lawyers


Date:  Wednesday 28th March 2018 – Online:
Vic, NSW, ACT, Tas:  2pm to 5pm 
SA: 1.30pm to 4.30pm  WA: 11am to 2pm 
NT: 12.30pm to 3.30pm  Qld: 1pm to 4pm

This webinar comprises 3 one-hour sessions covering each of the compulsory CPD subjects for lawyers for the CPD year ending 31 March 2018.

Session 1: Professional Skills:  The Art of Negotiation 

Presented by:  Emily Hayden, Partner, Moray & Agnew Lawyers, Melbourne 

Negotiation doesn’t have to be a tug of war. Armed with the right skill-set, it is possible to find a win-win outcome for everyone. This session gives practical advice including:

  • The essential characteristics of negotiation
  • Negotiation skills – essential part of the lawyer’s armory
  • Bi-lateral and multi-lateral negotiation
  • The role of third parties in negotiation
  • The role of supported negotiation – the lawyer supporter
  • The negotiated settlement – what and how
  • Case study - the use of negotiation in commercial disputes

Session 2:  Ethics:  Duty of Disclosure – I Show You Mine if You Show Me Yours

Presented by:  David Bailey,   Barrister, Victorian Bar, Melbourne 

Disclosure takes many forms and is an essential part of your professional obligations. There are many ways that ethical breaches can arise through disclosure or failing to disclose what should have been. This session examines the ethics issues with disclosure to the client in the practitioner-client relationship:

  • Disclosure of current and former client conflicts
  • Disclosure of a solicitor’s personal conflicts
  • The ongoing duty of disclosure to your client
  • When nondisclosure is an ethical breach
  • Disclosure and regular communication – is silence unethical?
  • Disclosure to third parties – when is this an ethical breach
  • Client confidentiality and disclosure – understanding professional obligation
  • Solicitor conduct rules and disclosure obligations – ensuring compliance

Session 3:  Practice Management & Business Skills:  The Future of Legal Marketing: Your Digital Strategy and Online Brand

Presented by:  Daniel Taylor, Managing Director, Pattison Hardman, Hurstville, NSW

In the digital age, online marketing is a key part of building your profile. However, you need to understand what the limits are. Sometimes, it can be difficult to know what is and isn’t appropriate. This session looks at the importance of marketing to your practice and the digital techniques to help promote your brand. It covers:

  • Devising a social media marketing strategy
  • Digital marketing – understanding the traps and pitfalls:
  • Inappropriate or unethical digital marketing
  • Ineffective use with little returns
  • Time-consuming newsletters and blogs – are they worth it?
  • Social media as part of your firm’s overarching strategic plan
  • Developing a social media policy for marketing – the who, what, when, and how for social media
  • Incorporating digital marketing in your business plan
  • Gaining clarity on the type of practice you have – the key to digital marketing success
  • The importance of digital marketing that is measurable and tracking the results
Our presenter

Emily Hayden, Partner, Moray & Agnew Lawyers, Melbourne

Emily has been a partner with Moray & Agnew since 2009 having been admitted to practice in 2001. She conducts litigation for national and multinational insurers and government departments, advising in many areas of insurance.

Emily practises across all Australian courts and tribunals. She is a solid negotiator and always represents her clients at mediations, conciliations and pre-hearing conferences. She takes a pragmatic response to litigation and has the ability to provide a strategic outline towards resolution or otherwise from the commencement of the litigation.

David Bailey,   Barrister, Victorian Bar, Melbourne 

David has practised at the bar for over 16 years, previously practising as a solicitor. For over 25 years he practised banking law acting for 2 of Australia’s major banks as head of the banking department of his firm. He now handles banking disputes as well as a broad range of commercial and international matters. He appeared in a major cross border commercial arbitration involving an appeal to the Full Federal Court of Australia and a constitutional challenge in the High Court. He appears in all courts in the Victorian hierarchy and the Federal Court.

David is currently the senior author of Civil Procedure Victoria, author of Discovery and Interrogatories, Australia and a co editor of Court Forms Precedents and Pleadings - Victoria.

Daniel Taylor, Managing Director, Pattison Hardman, Hurstville, NSW

Daniel is the Managing Director of Pattison Hardman, bringing drive, enthusiasm and a focus on excellence to the management of Pattison Hardman.

Daniel has firsthand experience of the workings of costs issues facing the legal fraternity beginning his career at a well-respected Commercial Debt Recovery Law firm with offices in both Sydney and Adelaide. From an early age Daniel acted for many national and international clients in the provision of debt recovery and legal services. Daniel was also the first port of call for many of the top 5 law firms on the provision of debt recovery services to their greater client base and to their executive partners.


This webinar is suitable for lawyers - Australia wide and it has been designed to deliver the 3 compulsory subject CPD units for the CPD year ending 31st March 2018.


Registered live webinar delegates will receive a CPD certificate for attendance at this webinar.  Lawyers can claim 3 CPD [CLE] units – compulsory subjects.  1 unit each for Ethics, Practice Management and Professional Skills.

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email:

Attending a TEN webinar couldn’t be easier. Basically it’s just like attending a seminar except that you don’t have to leave the comfort of your office or home. You just need to be available at the appointed date and time with your computer and internet connection.

Once you’ve registered for the webinar, we send you a link so that you can login to the webinar from your computer. The speaker delivers the session from their computer in real time. Just like a live seminar, you can ask questions of the speaker. You simply type your question into the question box and the speaker responds to it during question time.
At the end of the webinar session we send you a certificate to confirm your attendance and the number of CPD hours you earned.

You will need a computer with sound, an internet connection and earphones if you need to participate in the webinar in an open office environment (so you don’t disrupt those around you).

Product Code: RB7MAR18
 Price:   $352.00 (Inclusive of GST)
© 2019 Television Education Network Pty Ltd. All rights reserved. The program for this webinar is copyright and may not be reproduced in any form without the prior written consent of the copyright owner.