Live Webinar: 3 CPD Compulsory Topics for Lawyers


Date:  Tuesday 28th November 2017 – Online:
Vic, NSW, ACT, Tas:  2pm to 5pm 
SA: 1.30pm to 4.30pm 
WA: 11am to 2pm 
NT: 12.30pm to 3.30pm 
Qld: 1pm to 4pm

This webinar comprises 3 one-hour sessions covering each of the compulsory CPD subjects for lawyers.

Session 1: Ethics:  Ethics in a Digital World

Presented by:  Nola Pearce, Special Counsel, Carter Newell Lawyers, Brisbane

Social media is undoubtedly becoming a common marketing tool for law firms but using it improperly can have detrimental effects on lawyers and their firms. Could your Facebook profile be assessed in determining whether you are of good character? When does your Instagram marketing outside the courtroom fail to be ethical?

This session unpacks the problems for practitioners and provides practical advice to avoid ethics breaches.  It covers:

  • Professional responsibility and digital marketing use – ethical duties and parameters
  • When are posts on social media inappropriate? Courtroom photos and other examples
  • “Live chats” and free 15 minute online advices  - the ethical imperatives in the digital age
  • When could your social media use bring the profession into disrepute?
  • Social media and unintended lawyer/client relationships
  • Social media and the risk of disclosure of confidential information
  • Social media content – ensuring accuracy or don’t use it at all
  • Ethical obligations in your social media policies and guidelines

Session 2: Practice Management & Business Skills:  Price Negotiations, Costing and Trimming the Fat: Sharpening Your Competitive Edge in the Market

Presented by:  Daniel Taylor, Managing Director, Pattison Hardman, Sydney

This session looks at the legal marketplace in an era where there are more firms, more competition and a lot more consumer negotiation.  We examine what you can do as a lawyer in this competitive era to keep your own costs down, whilst also ensuring you don’t price yourself out of business. It covers:

  • Different costing models – hourly rates, fixed fees and value based pricing
  • what are the advantages and disadvantages?
  • Dealing with client negotiation on fees post service
  • Technology and cost – understanding a dynamic duo
  • Smarter legal research as a cost driver – IT focus on knowledge management
  • Automated document production and workflows to keep costs down
  • Legal business process outsourcing and offshoring as a cost saving tool

Session 3:  Professional Skills:  Alternative Dispute Resolution: Getting Your Ducks in a Row for Early Resolution

Presented by:  Paul Duggan, Barrister & Mediator, Victorian Bar, Melbourne  

ADR is becoming an increasingly important and cost-effective way to resolve disputes. This session looks at the skills you need when representing clients to ensure you can reach an early resolution. It includes.

  • Avoiding boilerplate clauses in agreements – what clauses should you have in place?
  • When to contemplate early resolution
  • Which form of ADR is most appropriate?
    • negotiation
    • mediation
    • conciliation
    • expert appraisal
    • adjudication
  • Identifying the key issues and narrowing the dispute
  • What can be overlooked in preparing for ADR? Mistakes and traps to avoid
  • Sharpening your skills – the art of persuasion and communication
  • Case study – Online ADR
Our presenter

Nola Pearce, Special Counsel, Carter Newell Lawyers, Brisbane

Nola handles a range of commercial and professional liability disputes, including particularly claims against barristers, solicitors and other professionals and their insurers. Particularly, Nola's practice involves civil claims arising in negligence, contract and under relevant consumer protection legislation, and she also handles the defence of prosecutions and disciplinary/conduct enquiries against lawyers and other professionals.

Nola is the immediate past Chair of the QLS Ethics Committee and lectures on ethics and professional standards as part of the College of Law’s Practice Management Course.


Daniel Taylor, Managing Director, Pattison Hardman, Hurstville

Daniel is the Managing Director of Pattison Hardman Pty Ltd, New South Wales most respected Costs Consultancy.

In managing both a law firm and a legal costs consultancy, Daniel has experienced firsthand the shift in the market for legal fees and the introduction to fixed pricing models, alternative fee arrangements and value based pricing.


Paul Duggan, Barrister & Mediator, Victorian Bar, Melbourne

Paul Duggan appears mainly in the Supreme Court, the County Court and VCAT (particularly its Building & Property List and Civil Claims List) but is also available for work in the federal and interstate jurisdictions.

Paul has broad experience as a nationally accredited mediator.


This webinar is suitable for lawyers - Australia wide and it has been designed to deliver the 3 compulsory subject CPD units for the CPD year ending 31st March 2018.


Live webinar delegates will receive a CPD certificate for attendance at this webinar.  Lawyers can claim 3 CPD [CLE] units – compulsory subjects.  1 unit each for Ethics, Practice Management and Professional Skills

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email:

Attending a TEN webinar couldn’t be easier. Basically it’s just like attending a seminar except that you don’t have to leave the comfort of your office or home. You just need to be available at the appointed date and time with your computer and internet connection.

Once you’ve registered for the webinar, we send you a link so that you can login to the webinar from your computer. The speaker delivers the session from their computer in real time. Just like a live seminar, you can ask questions of the speaker. You simply type your question into the question box and the speaker responds to it during question time.
At the end of the webinar session we send you a certificate to confirm your attendance and the number of CPD hours you earned.

You will need a computer with sound, an internet connection and earphones if you need to participate in the webinar in an open office environment (so you don’t disrupt those around you).

Product Code: RBSNOV17
 Price:   $352.00 (Inclusive of GST)
© 2018 Television Education Network Pty Ltd. All rights reserved. The program for this webinar is copyright and may not be reproduced in any form without the prior written consent of the copyright owner.