Recorded Webinar: Advanced Negotiation in Practice – Strategies for Improved Client Outcomes (Professional Skills)


5th February 2019
Duration:  1 hour


Strong negotiation skills are an important part of any lawyer’s arsenal. While every negotiation is unique, there are techniques you can master to help gain the result you want. This session will give experienced practitioners the chance to refresh their skills, while also providing an overview for those looking to improve their negotiation skills for the first time. It covers:

  • Negotiation and communication – Understanding its value in practice
  • Preparation for negotiation – compiling facts and identifying value
  • Building the exchange – identifying value whilst building trust in fact transfer process
  • Negotiation tactics – opening offers and the strategic step back
  • Bargaining and finding meaningful concessions – don’t forget to ask
  • Finalizing the negotiation – capturing value and appreciating the opponent
  • Understanding the principle of mutual gain
  • Recognising difficult negotiators and having strategies for dealing with them effectively

Eleanor Coates, Barrister, Melbourne

Eleanor signed the bar roll in October 2012, reading with Stephen Russell. Prior to coming to the bar Eleanor served her articles under Tony Hargreaves at Kenna Croxford & Co in 1999. She remained at the firm, which became Kenna Teasdale Lawyers in 2004, for 13 years with a broad practice heading up the Wills and Probate department whilst maintaining her practice in Criminal Law.

Eleanor has vast experience in Testator’s Family Maintenance claims together with broader Probate cases including proof of informal Wills and other such complex Probate applications. Eleanor regularly undertakes the role of mediator, having completed her accreditation as a Mediator in December 2010, becoming nationally accredited in 2011. She was described by the assessors as “a natural mediator”.


This webinar is suitable for lawyers - Australia wide and it has been designed to deliver the Professional Skills compulsory subject CPD unit for the CPD year ending 31st March 2019.

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email:
Product Code: WB2FEB19
 Price:  $198.00 (Inclusive of GST)
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