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101822
Individual Podcasts

Shoot First Talk Later? Rethinking Workplace Dispute Management

Disputes between workers can often start as minor disagreements or be attributed to incompatible personalities but have the potential to escalate into claims of bullying or discriminatory treatment. This session will explore the benefits of early intervention strategies in workpla

Date/Time

About the Podcast

Disputes between workers can often start as minor disagreements or be attributed to incompatible personalities but have the potential to escalate into claims of bullying or discriminatory treatment. This session will explore the benefits of early intervention strategies in workplace disputes and other available actions and remedies before the situation ends up in a compensation claim or legal dispute, including:

  • One size doesn’t fit all – dispute resolution theory and generational expectations
  • Dealing with aggressive, intimidatory and threatening behaviour
  • Strategies for keeping disputes in-house and offline
  • Using the staff code of conduct to outline expectation and processes
  • Mediation and other resolution strategies – when to call in independent experts
  • Managerial training in dispute recognition and management
  • When is disciplinary action justifiable?
  • Options when all else fails - legal and other ramifications
  • Limiting the fall-out within the team
  • The benefits of nipping disputes in the bud at an early stage

Presented By

Denise O'Reilly
Principal Lawyer, O'Reilly Workplace Law Gold Coast, QLD

Denise has over 20 years’ experience advising businesses about workplace issues – ranging from large corporates during her time with Freehills (now Herbert Smith Freehills), to smaller sized businesses after first relocating to the Gold Coast, and now with a broad range of her own clients from start-ups to listed companies.

She believes this experience has helped her and her team hone their communication skills irrespective of whether they are speaking with people from big or small organisations. She enjoys being able to offer the premium opportunities and solutions often only utilised by larger corporates with businesses of all sizes.

Denise has particular expertise in industrial relations, employment related litigation, diversity and workplace health and safety and admits to being ‘borderline obsessional about industrial relations’: “I devour articles relating to developments in the law and use that to constantly keep my clients up to sped with what’s happening out there’.

She enjoys working collaboratively with her clients and her work is very much relationship-driven rather than transactional. Denise: “There is a strong focus on educating our clients as we go through the process of working together. This means that as they learn through the process they need us less and become more confident and comfortable dealing with employment issues because of that increased knowledge.”

CPD Information

0.3 CPD units

Enquiries/Assistance

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