Recorded Interactive Webinar: 3 CPD Compulsory Topics for Lawyers – A National Webinar for Lawyers
Date/Time
About the Webinar
This webinar comprises 3 one-hour sessions covering each of the compulsory CPD subjects for lawyers for the CPD year ending 31 March 2026.
Session 1: Ethics
When the Client Becomes the Risk: Managing Difficult Instructions, Ignored Advice, and Ending the Relationship
Clients don’t always make it easy to do the right thing — but lawyers must meet their ethical duties regardless. Whether a client is cutting corners, concealing facts, ignoring advice, or making the professional relationship untenable, your obligation to act with integrity remains constant. This session explores how to handle ethically fraught situations where the greatest risk isn’t the legal issue — it’s the client. It covers:
- Responding to misleading, unreasonable, or dishonest instructions
- Managing instructions that contradict your legal advice
- How to document your position to protect yourself from complaints or claims
- Knowing when and how to say no: declining or terminating a retainer ethically
- Dealing with client autonomy and poor decisions — without breaching duties
- Disengagement strategies that protect your interests and reputation
- Best-practice file notes, disclaimers and exit communications that withstand scrutiny
Session 2: Practice Management & Business Skills
Cybersecurity in Legal Practice – Managing Risks, Responsibilities and Responses
Cyber threats are now one of the most significant practice management risks facing the legal profession. From ransomware attacks to phishing scams and data breaches, lawyers must understand their obligations to safeguard client information and ensure business continuity. This session provides a practical framework for meeting those responsibilities, covering:
- Core professional obligations: confidentiality, data security, and regulatory compliance
- Identifying common threats targeting law practices, including phishing, ransomware, and supply-chain vulnerabilities
- Risk management strategies – policies, procedures, and staff training that reduce exposure
- Incident response planning – steps to take when a breach occurs, from containment to notification
- Lessons learned from recent breaches in the legal sector and how to strengthen resilience
Session 3: Professional Skills
Negotiation in Practice: Skills to Get to Yes Without Giving Too Much
Every lawyer negotiates — whether it’s a commercial deal, a property settlement, a litigation outcome, or an internal resource discussion. But effective negotiation is more than back-and-forth offers. This session gives lawyers practical tools to approach negotiations with structure, confidence, and strategic intent — while staying on the right side of professional and ethical standards. It covers:
- Creating a negotiation plan: how to define goals, limits and walk-away points
- Understanding negotiation styles — yours and theirs — and adjusting accordingly
- How to manage difficult personalities, power dynamics and strong emotions
- Communicating value without making concessions too early
- Tactics for overcoming deadlock without giving ground
- Post-negotiation follow-up: how to document outcomes and avoid misunderstandings
Presented By
Caroline Hutchinson
AccS(ComLit), Hon Fell (WSU), Principal/Director, Coleman Greig Lawyers Sydney, NSW
Scott Coulthart
Partner, Mills Oakley Brisbane, QLD
Hugh Stowe
Barrister, Sydney, NSWWho Should Attend?
This webinar is suitable for lawyers - Australia wide and it has been designed to deliver the 3 compulsory subject CPD units for the CPD year ending 31st March 2026.
CPD Information
Lawyers can claim 3 CPD units – 1 unit each for Professional Skills, Practice Management & Business Skills, and Ethics.
OPTIONAL ONLINE QUIZ
This Recorded Interactive Webinar will include an optional online quiz for completion after viewing the recording. Upon completion of the quiz with a 100% pass rate the successful registered user will receive a CPD certificate confirming completion and the CPD units/points/hours earned.
TEN will aim to have the quiz available for completion within 1 week of the live webinar being held.
WA lawyers – Please note that TEN is unable to verify your completion of recorded webinars to the Legal Practice Board of WA. TEN is an accredited provider.
While TEN takes all reasonable care to include accurate and up-to-date information regarding CPD category classifications and compliance obligations, information regarding CPD point allocation are provided as a guide only. Allocation of CPD points is subject to the CPD requirements of your jurisdiction, personal circumstances and professional requirements. You are solely responsible for determining whether a particular product is appropriate for your CPD requirements.
Enquiries/Assistance
If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Jason Hooker on (03) 8601 7709 or email: [email protected]