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Live Webinars

Live Webinar: Handling Client Pushback: Strategies for Ethical Accountants

You would like to think that the issues of ethics and accountants in public practice has been pretty much covered in the rules and regulations issued by the regulators to date. With the various codes of ethics and conduct to comply with, along with the quality control standards an

Date/Time

Monday 24th March 2025
Vic, NSW, ACT, Tas: 11am to 12pm
Qld: 10am to 11am
SA: 10.30am to 11.30am
NT: 9.30am to 10.30am
WA: 8am to 9am

About the Webinar

You would like to think that the issues of ethics and accountants in public practice has been pretty much covered in the rules and regulations issued by the regulators to date. With the various codes of ethics and conduct to comply with, along with the quality control standards and reporting obligations under both NOCLAR and the TPB, just to name a few, it could be said that the regulators have the issue of ethics well and truly regulated. So, how has the paying customer, the client, come on board with the requirements the accounting professional is required to adhere to? This session explores the topic, including:

  • The ethical dilemma in practice of the regulator requirements on one hand, and the client, who is paying your bills, on the other
    • Issues in practice when:
    • a client's ethics don't match their accountants
    • an accountant's ethics don't match another accountant's ethics who takes over a client after an ethical dispute
  • How prevalent is client pushback in the accounting profession?
  • Tips when experiencing client pushback to the ethical standards required of the accountant
  • Dealing with the client that doesn't fit within the ethical framework of your practice
  • The accountant considers general purpose financial statements are required - client wants special purpose to save on costs. What to do?
  • The audit and the non-engaging client - what to do and how to do it
  • Case study

Presented By

Jeffrey Luckins
Partner, William Buck Melbourne, Vic

Jeffrey Luckins is a Partner of Audit & Assurance at mid-market accounting and advisory firm William Buck in Melbourne and a Fellow of CPA Australia, Registered Company Auditor, Chartered Secretary, Fellow of the Governance Institute of Australia and Chartered Governance Institute, Chair of the Victorian State Council of the Governance Institute of Australia, Facilitator of the Victorian Company Secretaries Discussion Group, founding member of the IPO Network and Honorary Secretary of the Royal Society of Victoria.

Jeffrey is a thought leader, writer and presenter at conferences, events and for continuing educational programs on a range of topics focused on auditing, accounting, ethics, governance and equity capital markets.

Who Should Attend?

This webinar is suitable for accountants – Australia wide. This webinar is for practitioners with some knowledge in this area and looking to improve their knowledge.

CPD Certificate

Registered live webinar delegates will receive a CPD certificate for attendance at this webinar. Accountants can claim up to 1 CPD hour. This webinar has been designed to run for 1 hour, however, webinar lengths can vary depending on the level of questions and discussion.

While TEN takes all reasonable care to include accurate and up-to-date information regarding CPD category classifications and compliance obligations, information regarding CPD point allocation are provided as a guide only. Allocation of CPD points is subject to the CPD requirements of your jurisdiction, personal circumstances and professional requirements. You are solely responsible for determining whether a particular product is appropriate for your CPD requirements.

Enquiries/Assistance

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]

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