About the Webinar
Running a school is a complex process and relies on relationships with many stakeholders, service providers and the community. It is inevitable that disputes will arise, but the key to resolution lies in being prepared. This session provides a guide for schools on how to prepare for a dispute and steps to take to achieve resolution, including:
- How to identify potential disputes before they occur and what preventative action to take
- What are dispute resolution clauses and when do you need to include one in a contract?
- Elements of an effective dispute resolution management process:
- internal and external procedures and investigations
- mediation and arbitration - what is the difference?
- the benefits of a stepped and time managed process
- leaving the door open to legal action
- When to call in the lawyers
- Strategies for dealing with a dispute with a student’s parents
- Do you need to engage a crisis management expert? What happens when the media become involved?
- Weighing up the merits as well as cost, reputation and effect on the parties
- Settlements and non-disclosure agreements - what are you trying to achieve?
- Incorporating dispute resolution into your policies and contracts
Fiona MandersonDirector of Compliance and Risk, and
Who Should Attend?
This webinar is suitable for School Principals, Senior executives from private and independent schools, around Australia, along with their advisors. This webinar is for practitioners with some knowledge in this area and looking to improve their knowledge.
This webinar has been designed to run for 1 hour, however, webinar lengths can vary depending on the level of questions and discussion.
If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]