This webinar comprises 3 one-hour sessions covering each of the compulsory CPD subjects for lawyers for the CPD year ending 31 March 2026.
Session 1: Professional Skills
It’s not always the big mistakes that lead to professional indemnity claims — often it’s the slow creep of risk through poor scoping, undocumented advice, or client misunderstandings. This session helps lawyers identify hidden exposures in their practice and adopt habits that keep them covered. It covers:
New clients and files don’t just magically happen. While we all wish we were natural-born rainmakers, the reality is it takes a combination of hard work, clever marketing and the development of effective networks. This session covers:
Recorded Webinar: A Roadmap for Managing Client Expectations (practice management & business skills)
Developments in technology and consumer activism have led to a blurring of the lines between the professional and the personal, as well as to heightened expectations of interactions between service providers and their clients. This can leave practitioners feeling overwhelmed and under immense pressure. This session will provide advice on how to meet your obligations to your client while using effective techniques and strategies to maintain the required degree of professionalism, including:
Around 300,000 cyber crimes are committed in Australia every year. Many of these incidents arise not from hacking but from the behaviour of people who fall prey to scams, phishing and other social engineering methods. Lawyers are no exception, with property lawyers particularly vulnerable. This session assists practitioners keep on top of their cyber-security risk by examining:
In March 2021 the new provisions in section 14 of the Mental Health and Cognitive Impairment Forensic Provisions Act came into effect, designed to make significant changes to the finding of mental illness, the making of diversion orders and allowing for clearer determinations. This session will examine how the new legislation is working in practice, including:
Mandatory obligations for applicable firms to establish systems of quality management for non-assurance services (APES 320), and for audits, reviews and other assurance services (ASQM 1 & 2, ASA 220), are now operative. Adding to this is the recent addition to the Tax Practitioners Board’s Code of Professional Conduct, that a quality management system must be established and maintained. Therefore, addressing the quality management requirements in a practice cannot be overlooked.
Cyber risk is a growing area of professional risk for all lawyers. However, property law practices, which hold sensitive information and act on high value matters such as property transfers, can be especially vulnerable. Do you have the appropriate procedures to prevent a cyber incident or recognise an email scam? This session arms you with the right skills, including:
Digital marketing, newsletters, tweeting – how effective is it all really? This session looks at the various ways you can create social content and what returns you can expect. The types of things working for lawyers may surprise you. This session will take a detailed look at the various social mediums around and how you can develop your social media skills. It covers:
Digital marketing – Facebook and Instagram ads for lawyers – is it appropriate and where has it been done well?
It’s never been more difficult to be a succession lawyer. On the one hand, clients are demanding bottom dollar prices for “products”, such as pro forma wills, and an increasing number of players are entering the online legal services market. On the other hand, the judiciary seem to be increasing the regulatory burdens on the profession and the demands from insurers seem to be getting higher.
This session examines how to manage these competing tensions and covers: