Recorded Webinar: The Parent Trap: Managing High Conflict Family Situations in the School Environment


19 May 2020
Duration:  approx. 1 hour

This practical session examines the common, and not so common, scenarios schools may face involving high-conflict families. It covers best practice strategies to deal with these scenarios, as well as a school’s legal rights and obligations. The following case studies are covered:

  • Warring ex-spouses, new partners and collection from the school gate

  • Enrolments - dad doesn’t want the child enrolled and mum has filled out the application

  • Attending school events and blended families - can a parent’s new partner be banned from attendance?

  • Permission for school camp - one parent says yes and another says no

  • Separated parents and payment of school fees - who foots the bill?

  • Difficult, aggressive or abusive parent - can they be excluded from campus?

  • Sports rage - do you need parental codes of conduct? What do you do if they are breached? Can you ban parents from sporting events?


Fiona Manderson, Director of Compliance and Risk, and Legal Counsel – Hillcrest Christian College

Fiona was admitted to practice in the Supreme Court of Queensland and the High Court of Australia in January 2005, and practiced in traditional law firms and Legal Aid Queensland for 15 years before leaving to undertake an “in-house” role at Hillcrest Christian College.

Fiona has appeared in the Coroners Court and the former Queensland Anti-Discrimination Tribunal, and has experience dealing with complex school law, commercial and employment law litigation. More recently, she has undertaken employment law, defamation, consumer protection, discrimination, contractual disputes, and appeals work representing schools in the Queensland Civil and Administrative Tribunal, Federal Circuit Court, Federal Court, Supreme Court and Court of Appeal including in high profile and complex multi-jurisdictional matters.

She also has extensive experience in Family Law and domestic violence matters, and has regularly appeared as a solicitor advocate in the Magistrates Courts, Federal Circuit Court and Family Court, including as Independent Children’s Lawyer. Fiona has been an accredited as an Independent Children’s Lawyer for the last 10 years, and holds accreditation as a Family Dispute Resolution Practitioner, and volunteer at Women’s Legal Service.

Fiona has served on the board of 3 not-for-profit organisations, including an Independent Church board.

Her broad experience working across a number of jurisdictions has resulted in a breadth of experience sought after by independent schools and charities.


This webinar is suitable for school executives and lawyers advising schools – Australia wide. This webinar is for practitioners with some knowledge in this area and looking to improve their knowledge.

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email: [email protected]

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Product Code: WBMMAY20
 Price:  $264.00 (Inclusive of GST)
© 2021 Television Education Network Pty Ltd. All rights reserved. The program for this webinar is copyright and may not be reproduced in any form without the prior written consent of the copyright owner.